Privacy Policy

1. Overview

Amplifai respects your privacy and is committed to protecting your information. This policy explains how we collect, use, and protect data when you use the service. Amplifai operates in accordance with the principles of the Privacy Act 2020.

2. Information We Collect

We may collect account information (name, email address, login credentials), workspace data (prompts, documents, workspace context, generated outputs), and usage data (feature usage, interaction logs, system diagnostics).

3. How We Use Information

We use data to operate the Amplifai service, generate AI responses, improve product performance, monitor system reliability, and prevent abuse.

4. AI Processing

To generate outputs, user inputs may be sent to third-party AI model providers. These providers process requests to return responses. Amplifai selects providers that follow responsible data practices.

5. AI Training

Amplifai does not use your data to train AI models. Your prompts, documents, workspace context, and generated outputs are processed solely to deliver the service. They are not shared with AI providers for model training or fine-tuning purposes.

6. Workspace Confidentiality

Your workspace content — including facts, voice settings, rules, and all work items — is treated as confidential. It is not accessed, reviewed, or shared by Amplifai except as required to operate the service or comply with legal obligations. Access to each workspace is restricted to its authorised users.

7. Data Storage

User data is stored on secure infrastructure providers. We take reasonable measures to protect information from unauthorised access. However, no system can guarantee complete security.

8. Data Retention

We retain data only as long as necessary to operate the service, maintain user accounts, and comply with legal obligations. Users may request deletion of their account data.

9. Your Rights

Depending on your location, you may have the right to access your personal data, request correction, or request deletion. Requests can be made by contacting us.

10. Cookies and Analytics

Amplifai may use cookies or analytics tools to understand product usage and improve the service. These tools do not collect unnecessary personal information.

11. Changes to This Policy

Amplifai may update this Privacy Policy as the product evolves. Changes will be posted on this page.

12. Contact